Jewels With Intention is a brand of Eco Luxury Inc., a Canadian company headquartered in Ontario. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws including Quebec's Law 25.
What we collect
Information you give us
- Name, shipping address, email, and phone number when you subscribe or place an order.
- Payment information (processed by our payment provider — we never see or store your full card number).
- Style preferences, sizing, and any notes you share for curation.
- Messages you send us through email, chat, or support forms.
Information collected automatically
- Device and browser information, IP address, and approximate location.
- Pages visited, links clicked, and basic analytics about how you use the site.
- Cookies and similar technologies (see Cookies below).
How we use it
- To curate, pack, and ship your monthly box.
- To process payments, prevent fraud, and meet tax and accounting obligations.
- To send you order updates, intention emails, and — only if you opt in — marketing.
- To improve the site, the curation, and customer support.
Who we share it with
We share the minimum information needed with trusted service providers: our payment processor, our shipping carrier, our email and analytics platforms, and our customer support tools. We do not sell your personal information. Some providers may store data outside of Canada; we use providers with appropriate safeguards.
How long we keep it
We keep order, billing, and tax records for the period required by Canadian law (typically six to seven years). Account information is kept while your account is active and deleted on request, except where we must retain it.
Your rights
You can ask to access, correct, or delete your personal information, withdraw consent, or receive a copy of the information we hold about you. Email hello@jewelswithintention.comand we will respond within 30 days.
Cookies
We use a small number of cookies to keep you signed in, remember your cart, and measure site usage. You can disable cookies in your browser; some features (like checkout) will not work without them.
Children
Our site is for adults. We do not knowingly collect information from anyone under 16.
Contact & complaints
Privacy questions or complaints: privacy@ecoluxury.inc. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.